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Formulário de contacto
Support & FAQ's
How can I reach HT Clothing?
You can reach us at: info@clothinggermany.com regarding any queries/requests
Is it possible to place an order directly?
Yes, you can place an order directly with us, by writing us a detailed email on the specific products, size, and volume at : info@clothinggermany.com
Why can't I place an order?
We were unable to process your order as shipping to the specified location in your country is not currently available. This is a temporary limitation—HT Clothing is actively working to expand delivery options to all countries. In the meantime, you can still place an order directly with us at: info@clothinggermany.com
Refund/Return Policy
Eligibility for A Refund/Return :-
We accept returns only in the event of a mistake made by HT Clothing. The specific cases in which a refund is possible are :-
1) A very high percentage of Grade B Items, we also request the customers to kindly note that clothes/shoes having minor imperfections are not considered as Grade 'B' Quality. Rather the definition of Grade 'B' is when there are large visible stains or holes.
2) When an incorrect product type or category is delivered from the one that was ordered.
Variation in Rating :-
Due to the shipping, clothes/shoes being handpicked and the nature of the products being sold, there is a 5% chance of variation in grade rating.
Procedure for Returns :-
We accept returns up-to 3 days after receipt of the order. The product/bundle must be in the same condition as when it was shipped and delivered to the customer. If the order qualifies for a return, which will be checked by our team, then a credit note is issued.
Clothing/Shoes Size & Styling Policy :-
As the products are being sold as a mixed bundle. Specific styles, size & brands cannot be guaranteed unless the product/bundle being sold specifies a brand, size or style in the description of the said product/bundle.
For any enquiries regarding returns, please feel free to get in touch with us at :- info@clothinggermany.com.
All Returns must be sent to :- Tulpen Straße 14, Duisburg 47057.
Where is HT Clothing located?
HT Clothing is located at Duisburg, Germany.